Cognito is the right choice if you are looking for a reliable and trustworthy partner to fulfill your apparel needs. We take pride in offering our customers high-quality services and are committed to delivering the best products possible.

• Our responsive service means that we are always available to answer your questions and address any concerns you may have. We strive to provide quick and efficient service, and our low minimums and fast turnarounds ensure that you get your order on time, no matter how small or large.
• We understand that every customer has different needs and budgets, so we offer competitive pricing to fit any budget. Our pricing is transparent and fair, so you can be confident that you are getting the best value for your money.
• At Cognito, we offer fully customized designs tailored to your specific requirements. Our team of experts will work closely with you to create a design that perfectly reflects your brand's identity and vision.
• To ensure you get the perfect fit, we offer a free fit kit, including samples of our products in different sizes. We also provide free return shipping, so you can try our products risk-free.
• In summary, choosing Cognito means choosing a partner committed to providing high-quality services, responsive support, competitive pricing, fully customized designs, and a risk-free experience.

Here's everything you need to know to get started.

• CONTACT

• QUOTE

 We will give you the lowdown on our program, including product descriptions, upgrades, and pricing. Once you've picked out the products and volumes you want, we'll give you a formal quote.

• FIT KIT

 You can request a fit kit to determine which product and size suit you. You'll get to use the samples for fifteen (15) days, and we'll need a credit card for security. Ensure you return the fit kit samples on time and in their original condition, okay?

• ARTWORK

 We'll give you the specific design templates to start the artwork process. Just submit your artwork in Adobe Illustrator using our design templates. Ensure to include the completed design, sponsor logo placement, fonts converted to outline format, design layers, and Pantone colors.

• SUBMIT ORDER

When you're ready to submit your final order, let us know the quantity per style and size, zipper color, chamois type, Pantone colors, bib short/short colors, Super Roubaix® colors (if applicable), and stitching colors (if applicable).

• ORDER CONFIRMATION

We will contact you to confirm we've received your design and give you an order confirmation number and an estimated ship window from Italy. Once your order is approved, we'll need a 50% non-refundable deposit to start production.

•  DESIGN APPROVAL

We will email you a digital color layout of your design 3-4 weeks before your scheduled ship date. Let us know if you need any changes to your design at that time.

• ORDER RECEIPT

We'll receive, inspect, and inventory your order at our warehouse in California.

• SHIPPING & FINAL PAYMENT

We'll contact you to confirm your shipping address and give you your final order balance. We usually ship orders via  Ground, but we can use third-party billing. Provided. Your order balance is due in full upon shipment.